Verified Google Reviews & Reputation
Automated Review Invites
The moment an invoice is closed in Manager SE, SocialCRM automatically sends a customized text inviting the customer to leave an authentic review on Google.
- Frictionless one-click link to your Google Business Profile
- Timed perfectly when vehicle satisfaction is highest
- Generates a continuous stream of fresh local reviews
Verified Customer Badges
Showcase 100% verified customer feedback on your shop's website. SocialCRM filters out spam and highlights real paying customers with verified service records.
- Embedded website widget showing aggregate score
- Instant email alerts when reviews are posted
- Direct response capability from your dashboard
Lost Customer Win-Back
Don't let past customers slip away. Automated re-engagement campaigns identify drivers who haven't visited in 6, 9, or 12 months and sends enticing check-in offers.
- Win back dormant customers automatically
- Track re-captured revenue dollar for dollar
- Targeted seasonal inspection promotions
Automated Text & Email Campaigns
Personalized Maintenance Reminders Driven by Real Vehicle Data
Generic mass marketing annoys customers. SocialCRM is smart: it reads each customer's actual mileage and service history inside Manager SE, calculating exactly when oil changes, brake inspections, transmission flushes, and timing belts are due.
98% open rates ensure customers see their appointment reminders, service due alerts, and coupon offers immediately on their phone.
Beautiful, mobile-responsive newsletters containing educational maintenance tips, thank-you notes, and seasonal discount packages.
Included Campaign Types
Your Own Dedicated Marketing Support Specialist
Unlike cookie-cutter software where you are left on your own, SocialCRM pairs your shop with a named marketing consultant. Your agent reviews your monthly response rates, creates custom coupons, helps with customer complaints, and ensures you get maximum ROI every single month.
Included with SocialCRM
No additional agency retainers or hidden consulting fees.
Get Promotional RateBook It Now™ & LocalSearch Integration
Book It Now™ Online Scheduling
Over 40% of repair appointments are booked outside normal shop hours. Book It Now embeds directly into your Google profile, website, and text campaigns, capturing customer appointment requests straight into Manager SE's schedule.
LocalSearch™ Custom Websites
Combine SocialCRM with a custom, high-converting automotive repair website. Mitchell 1 builds your shop's website, manages your Google Business Profile, and runs targeted local search optimization to get you to the top of Google.
"SocialCRM took our shop from 48 reviews to over 340 5-star Google reviews in less than a year. Having a dedicated marketing agent who actually reviews our campaign numbers with us every month is huge."
Brian T. — Performance Auto Clinic (Knoxville, TN)Boost Your Reviews & Retention with SocialCRM™
Contact your sales specialist today to check active promotional rates, review customer retention projections, and activate your account.