No downloads found
No items matched your search query. Try broadening your keywords or clearing the category filter.
Shop Management Software & Core Utilities
Core installers, maintenance utilities, and network communicators for Manager SE and ShopKey SE.
Manager SE / ShopKey SE v9.3.0 Update
Core update installer for existing Manager SE and ShopKey SE systems running v9.0+. Upgrades workstation and database schema.
SEnsor 2.0 Utility
Background communication service for Manager SE. Facilitates real-time cloud data exchange, Message Center syncing, and catalog connectivity.
Database Utility v9 (DB Utils)
Dedicated database utility for Manager SE v9.0 and later. Performs automated database backup checks, re-indexing, schema repair, and table maintenance.
Manager SE Connection (MSEC 9.3)
Connects shop management workstations with online Mitchell 1 services, CRM messaging queues, and catalog ordering web APIs.
Mitchell 1 Manager SE Full Install
Complete installation package for new host servers and client workstations. Includes SQL Server setup, Manager SE binaries, and default database templates.
ShopKey Manager SE Full Install
Complete installation package tailored for Snap-on ShopKey SE dealerships and franchises. Configures SQL engine and ShopKey-branded management environment.
Manager SE Workstation Updater
Automates the synchronization and updating of secondary workstation PCs connecting to the main host database server.
M1-SK Clean Uninstall Tool
Purges residual service registry keys, locks, and temporary directories during advanced re-installations. Recommended for IT specialists.
Remote Support & Mobile Applications
One-click live tech support access, tablet vehicle greeting, and digital vehicle inspections.
TeamViewer QuickSupport (Mitchell 1)
Allows an authorized Mitchell 1 or OEM Experts technical representative to securely view your desktop and troubleshoot live issues with you.
OneFlow Inspections App
Perform digital multi-point inspections on mobile phones and tablets. Capture photos, videos, and notes that sync instantly into Manager SE work orders.
ProSpect™ Mobile Check-In
Driveway greeting and intake tool. Scan VIN barcodes or lookup license plates to instantly retrieve vehicle history and customer details at the car.
TeamViewer Mobile QuickSupport
Allows technicians and service advisors to share their shop tablet screens directly with Mitchell 1 support agents for on-device app troubleshooting.
Web Portal Desktop Shortcuts
Adds convenient 1-click desktop launch icons for ProDemand, ShopKey Pro, and TruckSeries onto technician shop bay computers.
Drivers, System Prerequisites & Integrations
Runtimes, Crystal Reports engines, accounting bridges, and oil sticker printer hardware drivers.
QuickBooks Integrator
Connects Manager SE and ShopKey SE (v6.5+) directly with Intuit QuickBooks Desktop. Transfers closed repair orders, payments, and vendor parts bills.
Microsoft .NET Framework 4.7.2
Official standalone offline installer for Microsoft .NET 4.7.2. Essential core framework prerequisite for workstations before installing Manager SE.
Visual C++ Redistributable
Official Microsoft Visual C++ runtime binaries required by Mitchell 1 diagnostic engines and SQL Server communication layers.
Crystal Reports Runtime Engine
Core reporting runtime used by Manager SE to compile, preview, and print customer repair orders, estimates, invoices, and technician worksheets.
Oil Reminder Sticker Printer Drivers
Official certified print drivers for automated windshield reminder label writers including GoDex, Dymo, and iDPRT thermal label units.
ProPack by Bolt On Technology
Enhance Manager SE with text messaging customer engagement tools, digital inspections, and lube sticker printing extensions.
Setup Guides, Documentation & Supplies
Official PDF installation walk-throughs, scheduler guides, setup worksheets, and vendor sticker ordering.
Manager SE Getting Started Guide
Comprehensive illustrated manual covering workstation installation, SQL Server configuration, permissions, and initial shop parameters.
Interactive Scheduler Guide
Step-by-step documentation for technician dispatching, bay appointment setup, shop hours, and color-coded calendar management.
Setup & Info Gathering Sheet
Organize your shop's parts vendor account credentials, labor matrices, sales tax jurisdictions, and merchant gateways prior to system configuration.
Lube Sticker Suppliers & Ribbons
Direct vendor contact information, approved static cling label part numbers, ink ribbons, and printer ordering specifications.
Network Diagnostics & External Portals
Live IP address verification, Mitchell 1 Knowledgebase search, and shop community discussion.
Shop Public IP Address Check
Instantly reveals your shop's external public IP address and ISP routing as seen by Mitchell 1 authentication servers to diagnose licensing blocks.
Mitchell 1 Knowledgebase
Search the full library of official tech support articles, printer setup instructions, accounting troubleshooting, and error code fixes.
Manager SE Community Forum
Connect with thousands of fellow automotive shop owners, technicians, and Mitchell 1 product managers to share best practices and report templates.