Documents & Reference Manuals
Getting Started with 1Search Plus
Learn how to search OEM repair data, diagnostic flowcharts, components, and real fixes using Mitchell 1 patented 1Search Plus technology.
How to Write an Estimate Guide
Comprehensive walkthrough on writing accurate, OEM-backed repair estimates in ProDemand, including parts selection and labor calculations.
Estimating Machine Operations
Official sample documentation detailing machine shop operations, engine machining guidelines, and associated time calculations.
Using the Maintenance Checklist
How to create and print OEM-recommended mileage-based and time-based vehicle maintenance checklists directly in ProDemand.
Bookmarking ProDemand in Chrome
Step-by-step instructions for bookmarking your ProDemand cloud login properly in Google Chrome for immediate 1-click access.
Desktop Shortcut Creation
Instructions to place a dedicated desktop icon on your shop computer that launches ProDemand like a standalone application.
Internet Browsers & ProDemand FAQs
Official answers regarding browser compatibility, caching, popup blockers, and hardware acceleration recommendations.
SureTrack® Diagnostic FAQs
Detailed guide to SureTrack community questions, verified Real Fixes, component test procedures, and waveform data.
Mitchell 1 System Requirements
Official hardware, monitor resolution, networking, and operating system specifications for all cloud Mitchell 1 software products.
Video Tutorials & Product Demos
1Search Plus Video Overview
Visual walkthrough demonstrating how to navigate 1Search Plus multi-card workflow to locate OEM specifications in seconds.
Interactive Wiring Diagrams
Learn how to highlight entire wire traces, jump across multiple diagram pages, and inspect hidden connectors interactively.
Vehicle Selection & Identification
Using VIN decoding, license plate lookup, and Year/Make/Model filters to pull vehicle-specific repair criteria.
SureTrack® RealFix Diagnostic Power
How over 1 billion verified real-world repairs cut diagnostic time by pointing directly to the failed component.
Estimate Guide & Labor Times
Demonstration of Mitchell 1 industry-standard labor times, OEM parts pricing integration, and multi-operation quotes.
ProDemand Repair Info Overview
Full product feature tour covering ADAS calibration, EV diagnostics, maintenance intervals, and technical service bulletins.
Live Training & Interactive Sessions
ProDemand Live Interactive Training
Join live instructor-led training sessions where Mitchell 1 product specialists demonstrate workflows, answer technician questions in real-time, and share advanced time-saving tips.
Mitchell 1 Knowledgebase & FAQs
Search the complete database of Mitchell 1 technical support articles, error code solutions, printer setup guides, and system configuration walk-throughs.